The most common questions. Can't find yours? Contact Support.

Getting started

What is Poker Semi-Pro? An analysis and study platform for cash games and tournaments: you import your history and turn hands and results into practical review. See About Poker Semi-Pro.

Do I have to pay to use it? No. Sign-up is free and the Free plan already delivers a lot (Home, Finance, Replayer, Community, unlimited imports). Pro unlocks the depth of study.

Which sites and games can I import from? In cash games: PokerStars (regular and Zoom), GGPoker (regular and Rush & Cash), CoinPoker, 888poker and ACR. In tournaments, PokerStars and GGPoker have import, finance, review and stats; CoinPoker files can be imported for study, but don't bring the official final result yet. ACR MTT, Short Deck ("6+ Hold'em") and PLO aren't supported yet. When a file mixes formats, the app imports what it recognizes and tells you what was left out.

But don't Training and Ranges have HU and 9-max? They do. For training and range study, we cover HU (heads-up), 6-max and 9-max, at several stack depths (40–200bb). What's 6-max only is the analysis of your imported history.

How do I import my hands? Two ways: automatic (connect the history folder once and the app imports on its own when you open it) or manual (drag in the .txt/.zip). Step by step in Getting Started.

Importing

I imported the same file twice. Will my hands get duplicated? No. Repeated hands are ignored automatically. Re-import without worry.

I imported and 0 new hands showed up. They were probably already imported, or the file isn't from a supported site/format. Check the import report and, if it persists, use the button to contact support.

How many hands do I need? A few thousand already give a useful picture. Tens of thousands make the diagnosis a lot more precise — the more hands, the more reliable the number.

Privacy and data

Can other people see my hands and stats? No. Each user only sees their own data. A hand is only visible to others if you choose to share it in the Community.

What do you do with my data? We use it to generate your analyses. In the future, aggregated and anonymized data may power comparisons against the population average by stake — without ever exposing your individual account.

Plans and payment

What's the difference between Free, Pro and Max? Pro ($5/mo) unlocks the full Diagnosis (money map, leaks by position, real preflop × GTO, Exploits), unlimited Training and the full Stats. Max ($10/mo) is everything in Pro plus the AI Mentor — a coach that comments on your numbers and hands. Free has the Diagnosis summary, up to 20 hands/day in the Range Trainer, and 10/day in each of the other three Training games.

What is the AI Mentor? It's the feature exclusive to Max: a personal coach trained on your own data, which cross-references your stats with your exploits and generates focused reports and hand-by-hand comments. Details in AI Mentor.

How much does it cost and is there lock-in? Pro $5/mo and Max $10/mo, no lock-in — cancel whenever you want. There's also a discounted annual plan for both (equivalent to a couple of months free) — exact amounts show up on Plans.

How do I pay? Card, via Stripe. Payment is secure and processed by Stripe; we don't store your card details.

How do I cancel? From the subscription screen, whenever you want. Paid access (Pro or Max) continues until the end of the period already paid.

Study and numbers

What's a "leak"? A chip drain — a mistake that keeps repeating and costs chips over time. The app finds yours and prioritizes them from most critical to least.

What's the "ideal range" in Stats? The range where winning players sit at that stake. Green = you're within it; outside it = an adjustment opportunity. It's not a hard rule, it's a reference.

What's the "Exploits" tab? For every type of decision, it separates the spots where you got it right from the ones where you left value on the table — with a replay, a score from 0 to 10, and an explanation of the most profitable line.

Do you use GTO? We use GTO as a reference (the theoretical equilibrium strategy), mainly preflop and in Training. The app's focus, though, is to be actionable and opinionated — we're not a heavy solver.

Support

How do I reach you? WhatsApp, with priority for Pro. See Support and Contact.